From Our Home to Yours: Covid Updates
How we are responding to the Coronavirus:
We hope you are staying safe and healthy during this unprecedented time. We remain committed to empowering #ChromatBABES of all shapes and sizes through perfectly fit garments for every body, always and forever.
As many things have changed, we wanted to update you on the Chromat Team response here. Please feel free to hit our chat or email us with any questions you may have.
The Chromat studio in Brooklyn, NY is temporarily closed until New York City announces it is safe to return to work. We are committed to protecting our team, factories, community and families. Our small in-house team has remained with us through the pandemic. We have asked everyone to safely work from home while the Chromat studio is closed.
We are still shipping online orders at chromat.co!
The Chromat team is working remotely and unfortunately are not able to access the Chromat studio sewing machines and fabrics to make masks at this time. If you are able to make masks at home, here is a great pattern!
Chromat IG Face Filters:
The best thing we can do to protect our community is stay home to prevent the Coronavirus from spreading. While we're all at home on our phones, we've been brainstorming ways to bring fun and joy to our community. Enter: Instagram Face Filters!
Working out at home? Keep your energy flowing with our AW20 Workout Playlist on Spotify.
Then practice your runway realness with the Chromat Soundcloud- featuring runway soundscapes by Juliana Huxtable, Bearcat, DJ Haram, Basit, Shyboi, Joey Labeija, and more!Chromat Youtube:
Category is: Social Distancing. Take it to the runway! The past 5 years of Chromat runway shows are now on the Chromat Youtube. Which runway #ChromatBABE are you?
Have you seen Chromat founder Becca McCharen-Tran’s Ted Talk? See her explain the Chromat process of designing for all.
Netflix & Ch...romat:
Highly recommend season 4, episode 3 for laughs, style tips and baking ideas.
While public beaches are currently closed, we know this won’t last forever. Ride it out while relaxing into a visualization of warm sun and water lapping at your toes. Here’s some great guided meditations and some warm, sunny, ocean visuals via our IG story.
We are still currently accepting online orders at chromat.co and we appreciate your support of our small business at this time. In efforts to contain the spread of the Covid-19 virus, the Chromat studio is operating off-site and the team will be sending packages at a slower rate than usual. We aim to ship at least once every 2-3 weeks, and will send an update via email to all orders on when we have our next shipment date. We are doing everything we can to ensure your order makes it safely to your doorstep!
Here is a collection of best selling T’s and Hoodies currently being shipped from the Chromat Team’s safe home shipping center in Miami, FL. These items can be shipped out as soon as an order is placed.
Proceeds from the AW20 collection (available to ship now) go to GLSEN to support their advocacy for Transgender Inclusion in High School Athletics. Unfortunately, some lawmakers are using this uncertain time during a global pandemic to push through anti-trans laws. We continue to fight for our transgender and non binary family. Donate directly to GLSEN here.
We have relaxed our return policy to take into account the delay in shipping and receiving orders. If you try on your Chromat garments and they don’t work out, you now have 30 days (vs our normal 14 days) from the date of delivery to return for a full refund.
Email us at firstname.lastname@example.org and we will send a free shipping label for an easy return. Just print it out, tape it to your package and drop it off in a post office box. Once it’s delivered to us, we can issue the refund, store credit or exchange.
Introducing the Chromat Team Chatline:
Ask us anything! We are working from home and are available to answer any question you may have. Our online chat hours are 9am—9pm EST.